↓ Agenda Key
Visionary speaker presents to entire audience on key issues, challenges and business opportunities
Keynote Presentations give attending delegates the opportunity to hear from leading voices in the industry. These presentations feature relevant topics and issues aligned with the speaker's experience and expertise, selected by the speaker in concert with the summit's Content Committee." title="Keynote Presentations give attending delegates the opportunity to hear from leading voices in the industry. These presentations feature relevant topics and issues aligned with the speaker's experience and expertise, selected by the speaker in concert with the summit's Content Committee.
Panel moderated by Master of Ceremonies and headed by four executives discussing critical business topics
Executive Visions sessions are panel discussions that enable in-depth exchanges on critical business topics. Led by a moderator, these sessions encourage attending executives to address industry challenges and gain insight through interaction with expert panel members." title="Executive Visions sessions are panel discussions that enable in-depth exchanges on critical business topics. Led by a moderator, these sessions encourage attending executives to address industry challenges and gain insight through interaction with expert panel members.
Solution provider-led session giving high-level overview of opportunities
Led by an executive from the vendor community, Thought Leadership sessions provide comprehensive overviews of current business concerns, offering strategies and solutions for success. This is a unique opportunity to access the perspective of a leading member of the vendor community." title="Led by an executive from the vendor community, Thought Leadership sessions provide comprehensive overviews of current business concerns, offering strategies and solutions for success. This is a unique opportunity to access the perspective of a leading member of the vendor community.
End user-led session in boardroom style, focusing on best practices
Think Tanks are interactive sessions that place delegates in lively discussion and debate. Sessions admit only 15-20 participants at a time to ensure an intimate environment in which delegates can engage each other and have their voices heard." title="Think Tanks are interactive sessions that place delegates in lively discussion and debate. Sessions admit only 15-20 participants at a time to ensure an intimate environment in which delegates can engage each other and have their voices heard.
Interactive session led by a moderator, focused on industry issue
Led by an industry analyst, expert or a member of the vendor community, Roundtables are open-forum sessions with strategic guidance. Attending delegates gather to collaborate on common issues and challenges within a format that allows them to get things done." title="Led by an industry analyst, expert or a member of the vendor community, Roundtables are open-forum sessions with strategic guidance. Attending delegates gather to collaborate on common issues and challenges within a format that allows them to get things done.
Overview of recent project successes and failures
Case Studies allow attending executives to hear compelling stories about implementations and projects, emphasizing best practices and lessons learned. Presentations are immediately followed by Q&A sessions." title="Case Studies allow attending executives to hear compelling stories about implementations and projects, emphasizing best practices and lessons learned. Presentations are immediately followed by Q&A sessions.
Discussion of business drivers within a particular industry area
Focus Groups allow executives to discuss business drivers within particular industry areas. These sessions allow attendees to isolate specific issues and work through them. Presentations last 15-20 minutes and are followed by Q&A sessions." title="Focus Groups allow executives to discuss business drivers within particular industry areas. These sessions allow attendees to isolate specific issues and work through them. Presentations last 15-20 minutes and are followed by Q&A sessions.
Analyst Q&A Session
Moderator-led coverage of the latest industry research
Q&A sessions cover the latest industry research, allowing attendees to gain insight on topics of interest through questions directed to a leading industry analyst." title="Q&A sessions cover the latest industry research, allowing attendees to gain insight on topics of interest through questions directed to a leading industry analyst.
Several brief, pointed overviews of the newest solutions and services
Taking the form of three 10-minute elevator pitches by attending vendors, these sessions provide a concise and pointed overview of the latest solutions and services aligned with attendee needs and preferences." title="Taking the form of three 10-minute elevator pitches by attending vendors, these sessions provide a concise and pointed overview of the latest solutions and services aligned with attendee needs and preferences.
Pre-determined, one-on-one interaction revolving around solutions of interest
Executive Exchanges offer one-on-one interaction between executives and vendors. This is an opportunity for both parties to make key business contacts, ask direct questions and get the answers they need. Session content is prearranged and based on mutual interest." title="Executive Exchanges offer one-on-one interaction between executives and vendors. This is an opportunity for both parties to make key business contacts, ask direct questions and get the answers they need. Session content is prearranged and based on mutual interest.
Open Forum Luncheon
Informal discussions on pre-determined topics
Led by a moderator, Open Forum Luncheons offer attendees informal, yet focused discussions on current industry topics and trends over lunch." title="Led by a moderator, Open Forum Luncheons offer attendees informal, yet focused discussions on current industry topics and trends over lunch.
Unique activities at once relaxing, enjoyable and productive
Networking opportunities take various unique forms, merging enjoyable and relaxing activities with an environment conducive to in-depth conversation. These gatherings allow attendees to wind down between sessions and one-on-one meetings, while still furthering discussions and being productive." title="Networking opportunities take various unique forms, merging enjoyable and relaxing activities with an environment conducive to in-depth conversation. These gatherings allow attendees to wind down between sessions and one-on-one meetings, while still furthering discussions and being productive.
3:00 pm - 4:30 pm
4:30 pm - 6:00 pm
6:00 pm - 7:00 pm
7:00 pm - 8:30 pm
8:30 pm - 10:00 pm
7:00 am - 7:55 am
8:00 am - 8:10 am
8:10 am - 8:40 am
While much of the early focus on blockchain and distributed ledger adoption had been focused into the financial services sector, the technology that promises ultimate levels of verifiability and auditability of transactions has clear benefits to the retail sector, far beyond simply accepting Bitcoin. Whether it be to streamline entry into new markets by reducing the overhead required, or enhance trust and transparency in traditional markets by providing permanent and unalterable transaction records, the technology has clear applicability. Though distributed ledger systems such as blockchain are still in their early days, CIOs owe it to themselves to begin investigating the technology and understanding both its applicability and it's limitations and challenges to best position themselves for potential adoption.
Paul Moulton, EVP & CIO, Costco Wholesale
8:45 am - 9:15 am
Leading companies are disrupting the status quo by using data to inform business strategy and create new business models that fuel growth. CIOs have the power to uncover the insight that drives disruption and speeds transformation. Learn how leading IT organizations are maximizing the use of open source and cloud technologies alongside on-premises investments to accelerate innovation. And understand how CIOs are embracing new cloud-enabled consumption models while helping ensure data privacy, security and sovereignty.
9:20 am - 9:45 am
Progressive companies are leveraging cloud, a powerful business enabler, to transform their business and make it more competitive. But cloud and mobility significantly impacts the current IT infrastructure - security, network traffic flow, applications, user experience and cost. As CIOs and CISOs embrace this transformation, they look for opportunities to exchange ideas with their peers who have gone through this journey.
At this session, Larry Biagini (replace with speaker), a visionary IT and security leader, will share his experience of leading the massive network, security and datacenter application transformation that he managed across all business units of GE.
Example topics will include:
9:50 am - 10:15 am
Whether it is from server virtualization, or private cloud delivery, everyone thinks that non-physical infrastructure delivery eliminates the needs for capacity planning, rendering the practice obsolete and irrelevant. The fact of the matter is that nothing could be further from the truth for multiple reasons. Firstly the needs of the physical infrastructure that hosts the virtual/cloud deployment still needs to be carefully managed, and secondly the risks of virtual server sprawl / cloud infrastructure over-provisioning are all too real and more likely than equivalent issues in the physical world. Join our panel of experts as we investigate the implications of capacity planning for non-physical infrastructure, explore collective experiences, and dive into lessons learned to determine best practices.
When it comes to implementing network security infrastructure there are two schools of thought: use best-of-breed point solutions, or go with all round consolidated platforms. Pros and cons abound for either approach revolving around varying levels of protection, integration, and administrative overhead but the increasing complexity of current security infrastructure is showing a winning approach. Even though consolidated solutions may offer greater benefits in the long run, no one exists in a green-field situation when it comes to network and infrastructure security so careful planning is required to ensure the necessary protection.
BAE Systems Applied Intelligence
10:20 am - 10:30 am
10:35 am - 11:00 am
There is no escaping the fact that the demands on the IT department are changing. Those changes are necessitating changes in the IT department itself and nowhere is this being felt more than in the roles and responsibilities of the IT staff themselves. Complicating this transition is the fact that every IT department is undergoing to change at roughly the same time making the personnel with the requisite skillsets extremely hard to find, and perhaps even harder to retain. Savvy CIOs need to quickly identify which are the hot skills they most urgently require and then build a strategy that allows them to build (train), borrow (outsource), or buy (hire) the right people with the right capability at the right time.
Vikas Parikh, CTO and M&A IT Leader, GE Oil & Gas
There's no other way to say it than bluntly; Information Security is a white-hot field within Information Technology as a whole " over the last dozen years it has gone from after-thought, to scapegoat, to critical enterprise success factor. As a result, the need for capable and qualified Information Security specialists, whether front-line Analysts, mid-level Managers, or top level CISOs is at an all time high, but personnel and skills availability is sinking to an all-time (at least in terms of supply and demand ratio) low. There simply isn't enough expertise in existence to go around, or enough education occurring to create it. In this environment, senior Information Security leaders have to get creative in their pursuit of the people, performance, and passion necessary to address this capability shortfall.
Andrew Tuck, CISO, Costco
11:05 am - 11:30 am
Today's modern CIO is embarking on a digital transformation journey exploring radical hybrid IT strategies and leveraging new technologies like Cloud, Social, Mobile and Big Data. However with 'keeping the lights on' legacy IT components costing nearly 90% of a typical IT budget, how can IT make powerful advancements and lead business change?
Join this interactive session to learn how award-winning CIOs are successfully tipping the balance by liberating people, time and money from costly ongoing maintenance of their ERP systems including SAP and Oracle, to invest in strategic initiatives that create real-world competitive advantage.
11:35 am - 12:00 pm
The promise of the cloud is almost beyond compare; infinite computing resources, unmatched reliability and uptime, instantaneous service availability, simplistic self-service and provisioning, and the low-low prices of a buy by the drink model. These are the reasons behind the rush to the cloud that we are currently experiencing, but the wholesale adoption does bring a downside " as more and more capability is moved to the cloud, more and more cloud providers are utilized since, for the most part, each provider offers only a limited suite of services. The MultiCloud environment that creates a new set of challenges that IT leaders need to overcome, notably resiliency, interoperability/integration, and security and compliance through careful planning and the lessons learned from building complex on premise distributed systems.
12:05 pm - 12:30 pm
Data volume, data variety, and data velocity have all grown exponentially over the last few years, the so-called Big Data explosion. And while this increased organizational focus on data, the information it contains, and the insights that can be gleaned from it promises tremendous opportunity, that opportunity isn't achieved without overcoming significant challenges. Whether it be the increased need for better data quality (an issue unresolved from the small data days), more efficient and effective data management, answering questions around data ownership vs. stewardship, or even increased regulatory pressure as a result of data security and data privacy, this increased focus on data has created an increased need for Data Governance. Join our panelists as we discuss the thorny issue of Data Governance: what it is, how it works, why you need it, and who should be responsible for it.
Ken Finnerty, VP Information Services, UPS
Like death and taxes, IT outages are an inevitability whether as the result of power loss, telecommunications outage, or any one of a myriad other potential technical and non-technical issues. In this environment, the savvy CIO knows that what matters most is preparation " being ready for that next outage with an IT infrastructure that is both resilient and flexible and Disaster Recovery procedures that allow for efficient and effective recovery, balancing Recovery Time and Recovery Point objectives with appropriate cost. Disasters happen but with proper planning they don't have to be disastrous to your business.
Nashira Layade, CISO, Realogy Holding Corp.
12:35 pm - 1:20 pm
1:25 pm - 1:50 pm
The lifeblood of any cloud relationship is the Service Level Agreement (SLA) upon which it is based " the SLA sets the expectations of both parties and acts as the roadmap for change, whether planned or unplanned. Each SLA has a complex lifecycle that includes three distinct phases " negotiation where the original terms of the agreement are established, measurement where service is actively monitored to ensure agreed upon levels are achieved, and management where deficiencies from and adjustments to initial agreements are acted upon. IT Leaders must take an active role in all phases of the SLA lifecycle to ensure optimal protection for their enterprise.
In todays environment there can be no arguing that a comprehensive IT Security program is a de facto requirement for every organization. Such a program needs to address the full range of security threats that can be leveraged against an organization, needs to be integrated into whatever regulatory and governance requirements exist, but beyond that it needs to be accessible, consumable, and actionable by everyone that is influenced by it, or interacts with it. Building a program that is shared through social channels and relies on the collaborative input of employees and constituents for not only creation but enforcement will drive higher levels of adoption, responsiveness and, ultimately, protection.
Ben Murphy, Deputy Chief Information Security Officer, Aflac
1:55 pm - 2:20 pm
2:25 pm - 2:50 pm
Data quality is one of the most critical issues facing every enterprise and whether data be duplicate, stale, incomplete, invalid, conflicting or just plain incorrect the impact of enterprise decision making and ultimately enterprise success and be significant and severe. As the number of data sources grows, as the speed with which data is collected and utilized increases, and as the raw volume expands almost exponentially, the impacts of poor data quality becomes more significant than ever before. IT executives must build strong data governance capabilities to ensure that enterprise data is kept unique, timely, complete, valid, consistent, and accurate.
2:55 pm - 3:20 pm
Executives are currently facing a difficult challenge in terms of personnel management because they are dealing with three very different generational groups of workers " Baby Boomers, Gen Xers, and Millennials. These three groups all have very different outlooks on the world and on work, and all have very different work styles and capabilities. These differences lead to lack of understanding and conflict in a lot of cases, conflict that leaders must learn how to overcome. Smart leaders know that they need to leverage the differences between generations rather than expecting, and trying to force, everyone to be the same, and that building an integrated workforce, with complimentary skills and abilities, is the key to long-term workforce stability.
For many years the CIO, has struggled with the concept of IT-Business alignment and finding ways to ensure that the IT department and the Lines of Business with which it integrates have a common understanding and ability to communicate. Now, as the CISO and the information security department grow out of the IT shadow, they increasingly find themselves in the same position. Their challenge however is greater in that the concepts of IT security are in many ways more abstract than those of generalist IT, and their activities often run counter to the goals of the rest of the organization. CISOs must learn for the trials and tribulations of the CIO and the IT department, and find common ground with the business, to ensure they can hear what their partners are saying, while communicating their own points in understandable terms.
Wayne Hilt, Managing Director, Cyber Security, NiSource
3:25 pm - 3:35 pm
3:40 pm - 4:05 pm
4:10 pm - 4:35 pm
Android represents the most common and most popular mobile device operating system and any businesses developing for an external audience absolutely must ensure that Android is a supported platform in the capabilities it offers. However, Android is also the most unsecure platform with as much as 95% of all mobile malware inexistence targeting that platform and so businesses that allow mobility within their organization must very carefully consider that threat before they allow Android devices to connect. Rationalizing that dichotomy of a device that will be common and popular amongst the workforce yet at the same time represents a dire threat to enterprise security is an issue that every CIO and CISO must address.
The discussion around the convergence of physical security and information security dates back over a decade, but though much was made of the concept in the early 2000's little was actually done and the buzz faded. Flash-forward to today however and the buzz is back because of the increased focus on holistic risk management, the increased pressure of greater compliance requirements, and the increased demand for every aspect of the business to be a value generator. CISOs and CIROs need to evaluate the opportunities for both technology convergence (streamlining platforms) and organizational convergence (streamlining roles) to meet new threat protections mandates.
Quinn Shamblin, Director of Enterprise Security Architecture, UnitedHealth Group
4:40 pm - 5:20 pm
The role of the modern IT Executive is more complex than it has ever been before, not just because the technology landscape has become more complex, but also because increasingly IT execs have had to become a business-focused executive, not just a technologist. Long have we talked about the CIO and CISO getting a seat at the table but modern businesses are now demanding that their technology impresario join them and leverage his deep and rich technical acumen to allow the organization as a whole to better position itself for market-place success. To be successful, CxOs need to invest in themselves, in their personnel, and in the right technologies to allow them to position the IT department to proactively address business needs as an innovator and driver, rather than order-taker and enabler.
Rebecca Wanta, CEO & President, RSW1C Consulting
Ralph Groce III, Global CIO, Everest Reinsurance Company
Bonnie Smith, Chief Information Officer, Lear Corporation
Dave Hudson, Chief Information Officer, Veritiv
5:20 pm - 6:30 pm
6:30 pm - 8:00 pm
8:00 pm - 10:00 pm
7:00 am - 8:00 am
8:10 am - 8:40 am
More than 2.5 exabytes of data are produced every day; and by 2020, the total amount of data in the world is expected to top 44 zettabytes. Over the coming decade, the digitized enterprise, fueled by IoT solutions, mobile, augmented reality, autonomous systems, thinking machines, and other yet-to-be-imagined advances will continue to generate galaxies of data, overwhelming our capacity to access, understand, and activate it. Even internal to the enterprise, data has become the new currency of business, and CIOs must adapt to this new data economy--they must evolve information systems into intelligent insight systems built for digital natives and capable of enabling millions of split-second decisions. That evolution means cultivating a more holistic, data-aware view of everything from infrastructure and operations to talent strategies to cybersecurity. It also means building new, more meaningful relationships with an expanded salon of thought leaders like venture capitalists, academics, the intelligence community, and leading edge technologists.
Trevor Schulze, Chief Information Officer, Micron Technology
8:45 am - 9:15 am
Of all the risk management issues that present themselves to the modern-day CISO, perhaps the most difficult to address is that of privacy. In and of itself, privacy is no different a challenge than protecting any other sensitive information, however the multi-jurisdictional impacts of the issue due to wildly differing laws between the US and European countries (as well as Canada, another country with strong privacy laws) make this an issue that is often times overwhelming to address. CISOs must work diligently to ensure that their privacy efforts conform with the standards of any jurisdiction with which they might work, where their data might be held and this is an almost overwhelming task.
9:20 am - 9:45 am
Join Equinix to explore how renovating the IT core with an Interconnection Oriented Architecture is empowering enterprises to directly connect partners, customers and employees across geographies, devices and cloud services to deliver maximum growth, speed, security, scale and engagement.
9:50 am - 10:15 am
The hype around the cloud is pervasive and can be potentially overwhelming but numerous studies have shown that tangible benefits can be had, whether in cost savings, efficiency improvements, or flexibility enhancements. That said numerous impediments exist to not just realizing that value, but even considering adoption; regulatory issues, integration challenges, business process revamp, and a dozen other challenges can halt cloud projects in their tracks before they get off the ground. In this group discussion we'll explore those inhibitors, understanding which challenges prevent adoption and what can be done to overcome them.
Building security into your enterprise processes, and integrating it with your existing technology investments has never been more critical or complicated than it is in this era of decentralized computing, and ever-tightening compliance requirements. Furthering this complication is the impact that partnering deals can have since infrastructure, applications, and even data may now longer be under your direct control. To be able to ensure efficient and effective security capabilities you need to understand the nature of the threats that exist today, the impact a sourcing relationship can have on these threats, and the mitigation strategies and tools key industry leaders are using to address the challenge.
10:20 am - 10:30 am
10:35 am - 11:00 am
We all know that ROI calculations, on the surface, are simple mathematical formulas: compare the cost of investment against the value of the return over a given and agreed upon period. But determining exactly what each side of the equation entails and totals is the challenging part, and nowhere moreso than in burgeoning areas such as IoT adoption where use cases are still not clearly understood, and technology costs are highly variable, and all the components related to cost may not yet be quantifiable. The benefits are there, as a number of enterprises are discovering with early pilot programs, but CIOs must enter this area with their eyes wide open to ensure that early IoT implementations have the ROI necessary to keep more complex projects moving forward.
As with all things in life, the focus on how to conduct enterprise security ebbs and flows between varying degrees of reactivity and proactivity. In the old school Security 1.0 world, where the focus was almost completely on network security, efforts were in general proactive in nature with firewalls and anti-malware seeking to prevent threats before they even occurred. This didn't work so well and so Security 2.0 focused on reactivity, wrapping things like encryption around the data so that even if a breach occurred, the loss would be mitigated. Yet breaches, and losses, continue to occur. So if primarily proactive security doesn't work, and if primarily reactive security also doesn't work, how then do we find the right balance between the two to find a security posture that does work?
11:05 am - 11:30 am
Big Data initiatives have become a reality among almost every company today, however, what we have seen is lots of initiatives have become just science projects and did not deliver on early expectations. This situation needs to reversed quickly because those organizations that are being successful with Big Data and analytics programs are rapidly leaving those that are unsuccessful in their wake. Big Data and analytics has the potential to be transformational for the enterprise, but IT leaders need to be making the right investments, in the right areas, to ensure optimal success. This panel discussion will focus on how to use data and analytics to drive true business success and show some real examples of companies and individuals who made a difference.
Since regulatory (and industry) compliance became a notable thing in the early-mid 2000's it has been intimately linked with information security and often times has been the lever (or hammer) by which enterprises made necessary investments in security. But being compliant and being secure aren't the same thing, and in too many cases enterprises that were perfectly compliant have been perfectly breached. A new focus is needed; one that respects that while security and compliance are not the same thing, they are working towards the same goal (a reduction in overall enterprise risk exposure) and sees that compliance flows from security.
Jeffrey Vinson, VP & CISO, Harris Health System
11:35 am - 12:15 pm
The importance technology plays within an enterprise will only continue to gain momentum as more developers, engineers, and programmers enter the workforce. As these segments continue to grow, so does the diversity of the workforce within the technology field. For a field that is severely constrained by a talent and skills gap, this influx of bodies can only be a good thing. Beyond the basic ability to deliver of identified capabilities a diverse workforce, whether cultural or gender influenced offers a whole that is more than the sum of the parts. Finding ways to drive and increase diversity in IT then should be a key focus for every IT executive.
Nashira Layade, CISO, Realogy Holding Corp.
12:15 pm - 12:25 pm
12:30 pm - 1:20 pm